In the current environment of rapid change, organisations face increased
needs for information to support the decision-making process. This need
is often constrained by decreased staff resources, increased transaction
volumes and constant change.
The solution to this problem often lies in the implementation of
computer-based management information systems supported by sound
policies and procedures.
The purpose of any information system is to support the decision making
process. However, information systems often deliver less than their full
potential with the client receiving considerably less benefit than expected