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Hardcat software is a powerful yet easy to operate modular
asset management system with the ability to manage your assets from
initial purchase through to final disposal. The External Interface Module (which
like all other optional modules links into the Core Module) is featured on
this page. Click on the links (at right) for information on the other
modules.
External
Interface Module Features
Extend the power of
Hardcat throughout your organisation and provide browser-based access to
Hardcat with the External Interface Module!
The External Interface Module allows
an organisation to provide general users access to certain commonly
accessed areas of functionality (such as reporting asset movements or
reporting problems or equipment breakdowns) into a simplified application
interface that can be tailored to your exact requirements. Such access can
be via a local area network, wide area network, or even via the
internet!
The External Interface Module is an
extremely powerful addition to Hardcat, providing:
- Ability to create custom interfaces for accessing various commonly
used functions
- Ability to provide your general users (internal or external) with
select information from the Hardcat database
- Audit trail tracking and reporting of all changes made by external
users
- Data Exchange with other systems (eg ERP systems, other RDBMS)
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Above: The External
Interface allows your asset register to be available to all users via a
browser front end. Available functionality is controlled, allowing you
to decide access to information or certain functions. Click to enlarge
the above example for hypothetical company
"Drumtech". |
Eliminate the Information
Bottleneck!
By allowing controlled access to external users,
traditional information “bottlenecks” can be avoided. Eg, improve your
help desk service by allowing users to log their own problem details via a
specially designed interface, rather than relying on Help Desk engineers
to input this information while speaking to users on the phone. Or improve
the ease of recording changes to basic asset details by allowing the asset
“owners” to input the details themselves rather than waiting for an asset
audit to pick up discrepancies at a later date.
Standard features
include:
- ActiveX enablement of
Hardcat
- Standard asset lookup browser
screen
- Standard browser screen for problem
logging and lookup
- Standard browser screen for work
order lookup and action logging
Further options
include:
- Customised browser screens with
extended functionality (we can program additional functions or
additional business rules specific to your organisation into the
interface)
- Addition of extra layers of
security over information access and control of information flow within
your organisation
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Above: The Interface Module
offers a problem logging browser interface as a standard feature, so
organisations with the Hardcat Help Desk Module can roll out a web-based
problem logging solution and say goodbye to the telephone! Click to
enlarge. |
Fully integrated with
other Hardcat modules!
A key benefit
of the Hardcat system in general is the smooth flow of relevant
information between related modules. The External Interface Module is no
exception, with seamless links to:
Hardcat Core Module
- All changes immediately updated to the Hardcat database, and vice
versa
- Full audit trail maintained of all changes, including user name,
date and time of change
Hardcat Help Desk Module
All problems logged externally are immediately updated in the
problem list
External users can review the progress of their problem via the
browser interface (rather than phoning the help desk)
Hardcat Maintenance Module
- External users such as maintenance contractors can review the list
of work orders assigned to them “live” via the interface
- All actions recorded for these work orders are immediately recorded
in the main Hardcat database (no need to transcribe notes or
reports!)
Hardcat Stock Control Module
- Employees can see what stock is available and where it is located
- New stock acquisitions via other MIS systems can be automatically
updated to the Hardcat database
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Above:
Data entered via the
External Interface Module is immediately updated in the Hardcat
database. Here we see a help desk problem entered by a client via their
browser (in the screen depicted earlier in this page) appear in the
Hardcat Help Desk screen as used by the Help Desk Engineer. Click to
enlarge
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Key Benefits of the
Hardcat External Interface Module
- Customised front end for Hardcat to meet your exact business
requirements
- Customisation is not orphaned or adversely affected by new software
releases
- Incorporate interface changes very quickly, and a very low cost
- Broaden the application of Hardcat in your organisation while at the
same time keeping strict limits on the functionality available to
external users
- Provide Hardcat access to a large number of users at a very low
cost!
For more
comprehensive information...
Please feel free to contact us if you have any further queries on the External
Interface Module. |
Above:
Need more advanced functionality?
Let Hardcat custom-design a front end for you, with whatever additional
browser-based functionality you require! Unlike custom software
applications, these will not be “orphaned” by new updates of the main
Hardcat software application! Click to
enlarge. |
